Legal
Refund Policy.
If you do not like Slash, you get your money back. Ask within 14 days of your purchase. You do not have to give a reason.
How to ask for a refund.
- Write to support@tryslashapp.online within 14 days of the day you paid.
- Use the email address you paid with, or include the order number from your Paddle receipt, so we can find the order.
- We confirm, and the refund is sent through Paddle, our payment reseller, to the payment method you used.
You can also ask Paddle directly: every Paddle receipt has a link to manage the order, or use paddle.net.
What you get back.
The full amount you paid, including any tax. Refunds are usually approved within two working days. After that, your bank or card company may need 5 to 10 working days to show the money on your statement.
After a refund.
The license for that purchase ends and the download link stops working. Please remove Slash from your Mac (how to remove it).
After 14 days.
After 14 days we normally do not refund. If Slash stopped working for you and we cannot fix it, write to us anyway: we look at each case. Nothing on this page limits the rights that the consumer law of your country gives you.
Contact.
support@tryslashapp.online. The Terms and Conditions have the rest of the purchase rules.