Legal
Privacy Policy.
Short version: the Slash app has no network code. It cannot send anything from your Mac. This website has no analytics, no advertising and no tracking cookies. When you buy, Paddle handles your payment details, and we never see your card number.
Who is responsible.
Slash for Mac and this website are products of Mazeg. For any privacy question, write to support@tryslashapp.online.
The Slash app.
What Slash can see.
Slash needs the macOS Accessibility permission. With it, Slash sees the keys you press, so it can notice the trigger (at first two slashes) and, while the picker is open, read the name you type to search. It also asks the app in front where the text cursor is, so the picker opens in the right place.
Slash looks at each key only at the moment you press it. It does not record or store what you type. In password fields macOS hides keys from all other apps, Slash included.
What Slash stores on your Mac.
- your favorite emojis and their order;
- how many times you used each emoji (to show the ones you use most first);
- for which apps you switched the typed trigger on or off;
- your trigger and your keyboard shortcut, if you changed them.
This is kept in the standard macOS settings file of the app, on your Mac only. The Support page says how to delete it.
What Slash sends.
Nothing. Slash has no network code: no analytics, no crash reports, no update checks, no account. The app works with the internet switched off.
This website.
The site is hosted by Vercel Inc. Like every web host, Vercel processes technical data when your browser asks for a page: your IP address, the time, the page, and the type of browser. Vercel uses this to deliver the site and to keep it secure, under its own privacy policy. We do not use this data to identify you.
We do not use analytics, advertising or tracking cookies, and we load no fonts or scripts from other companies when you read the site. The live demo runs in your browser; what you type into it is not sent anywhere.
After you buy, the site saves the identifier of your payment in your browser's local storage, only so that the pricing page can show a link back to your download page. It stays on your device, and you can delete it by clearing the site data in your browser.
When you buy.
Payments are handled by Paddle (Paddle.com Market Limited and its group companies), our reseller and Merchant of Record. When you press Buy, the Paddle checkout loads from Paddle's servers. Paddle may then use cookies that it needs for payment and for fraud prevention. Paddle collects what is needed to take the payment and to calculate tax: your email address, your country or address, and your payment details. Paddle processes this under the Paddle Privacy Policy. We never receive your card number.
From Paddle we receive the facts of the order: your email address, your country, what you bought, the amount, and the date. We use them to give you the download, to answer support and refund requests, and to keep the accounts that the law requires. Our own server stores only the identifier of the payment and the time, to know that the download may be given.
When you write to us.
If you send an email to support@tryslashapp.online, we use your address and your message to answer you, and we keep the conversation for as long as it is useful for support.
Sharing.
We do not sell personal data. We share it only with the companies that help us run Slash, as described above (Paddle for payments, Vercel for hosting, our email provider), and when the law requires it.
How long we keep data.
Order records are kept for as long as tax and accounting law requires. Support emails are deleted when they are no longer needed. The app's settings stay on your Mac until you delete them.
Your rights.
Depending on where you live, you may have the right to see the personal data we hold about you, to correct it, to have it deleted, or to object to its use. Write to support@tryslashapp.online and we will answer within one month. You may also complain to the data protection authority of your country.
Children.
Slash and this site are for a general audience and are not directed at children under 13. We do not knowingly collect personal data from children.
Slash for Instagram.
The Chrome extension "Slash for Instagram" is a separate product with its own policy at instagram-slash.com/privacy.
Changes.
If this policy changes, the new version is on this page with a new date. If the app ever starts to send data, we will say so here and in the app before it does.